iso certification

ISO 9001 says nothing about how to become world class. That is its great weakness—plenty of advice but no method. You need to see that weakness in ISO 9001 for yourself otherwise all your efforts to introduce and use ISO 9001 are totally wasted as a way to improve and secure your business’ future. You might sell more product or service because you can say to customers that you meet ISO 9001 requirements, but they will soon see that your quality system has made no difference because the products or service remain the same as they were before ISO 9001 certification.
To turn the clauses of ISO 9001into truly useful advice you need to set performance benchmarks for the clauses. As an example, Table 1 shows how clause 5.4.1 is developed into a series of benchmarks that give clear direction to its User and will improve the company that meets them.
Why should your organization use the ISO 9001 Standard? An honest reply can say a lot about how effectively the standard can improve your business. If you are using the standard as a marketing gimmick (a plaque on the wall; a logo on a website), or just because a customer requires it, then the standard will be a burden, not a benefit. If the honest reason for implementing the standard is improvement, then it can truly help your organization become better.
Author Nishi www.desystem.co.in

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